Getting Started

Default solution folder, feel free to edit or delete it.

How to Send Surveys with the Review Tool
Send surveys to your customers with the Consumer Fusion Dashboard. Follow the steps below to start sending surveys today or view our tutorial on how to send...
Thu, Jun 15, 2023 at 11:36 AM
How to Update Dashboard Email/Text Notifications
Login to the Consumer Fusion dashboard with your email and password and you’ll be directed to the home screen. Click the settings gear icon in the top ...
Mon, Jun 13, 2022 at 9:46 PM
Where to Find Removed Reviews
Login to the Consumer Fusion dashboard with your email and password and you’ll be directed to the home screen. On the home screen, you’ll see a widget ...
Mon, Jun 13, 2022 at 10:03 PM
How to Set Up Your Password
You will receive an email from Consumer Fusion asking you to set up your password. Click the blue button in the email to set up your password Clicki...
Fri, Sep 16, 2022 at 3:27 PM
How to Add a User
If you want to add additional users to your location in the Consumer Fusion dashboard, follow the steps listed below: If you are subscribed to our Revie...
Wed, Jan 3, 2024 at 8:15 AM
Where to Find Reviews
Information about reviews can be found on a few different pages in the Consumer Fusion dashboard. Each view shows different information about your online re...
Thu, Mar 30, 2023 at 8:14 PM
Net Promoter Score (NPS) Surveys
Net Promoter Score (NPS) surveys are an industry standard way of assessing whether your product or service is providing value to your customers by asking th...
Wed, Jun 14, 2023 at 11:13 AM
Net Promoter Score (NPS) Analytics
Net Promoter Score surveys are a great way of keeping a pulse on your customers, and NPS analytics make it easy to track your NPS score over time. Accessing...
Mon, Jun 26, 2023 at 10:15 AM
Flagging Reviews as a Priority to Dispute
Flagging a review as a priority to dispute can be helpful when you want to ensure that our team pays special attention to a particularly problematic review ...
Thu, Jun 29, 2023 at 10:16 AM
Using Your QR Code For Surveys
Asking your customers to leave reviews for your business is a great way to improve your reputation online, and one popular way of accomplishing this is by u...
Thu, Jul 27, 2023 at 2:17 PM