Asking your customers to leave reviews for your business is a great way to improve your reputation online, and one popular way of accomplishing this is by using QR codes. Once you download and print out your QR code from the dashboard and place it in your business, your customers will be able to scan it and be directed to leave you a review online.
Finding Your QR Code in the Dashboard
To find your QR code, first navigate to the Review Requests page under the Reputation dropdown in the primary navigation at the top of the dashboard:
Next, click on the Settings option at the top right of the Review Requests page to go to the Review Request Settings page:
The QR code option at the bottom of the Review Request Settings page provides links for you to download a QR code that your customers can scan that will take them to your review request directory page to leave a review. You have the option of downloading either a PNG or SVG file of the QR code:
Here is an example of what the QR code will look like when you download it:
Configuring the Page the QR Code Links to
The QR code will direct users to a page when it is scanned, and you can customize what is displayed on this page via the Page Settings on the Review Request Settings page:
From the Directory Page Settings page, you can customize all of the options for your directory page, including the text that appears on the page, the color of the top bar on the page, which directories appear and what url they should link to, and other key details:
There is also an option to include text and a button linking to a feedback template for customers who had a negative experience, so that they will share this with you directly:
The Closing Text will controls the text that appears at the bottom of the page:
Once you fill in all of the details to your liking, click on the save button on the bottom left of the page to save your changes.