Consumer Fusion has a mobile app that gives you the flexibility to use our platform on the go. The app lets you send surveys to your customers from your phone which is helpful if you're out in the field or a mobile service. Also create, post and schedule social media content for your business from the app. Take photos of customers and overlay stickers to make your photos fun and unique!
This article will go through the mobile app and how to use it so you can start using it today!
1) Download the app from the Android Play Store or the iTunes App Store onto your mobile device. Once the app is downloaded, use your Consumer Fusion credentials to login and access the app.
2) The home screen has 3 buttons: Send Request, Take a Photo and Create a Post. Let's go through sending surveys first.
3) To send surveys, click the Send Surveys button. From here, choose the location you want to send surveys for. If you have one location then you'll click your location to proceed to the next screen. If you manage or own more than one location, you will need to select the location you want to send surveys for before you can proceed.
4) Once you selected your location, you'll be taken to the form and this is where you want to enter in your customer's information so that he or she will receive the survey. You can send an Email survey, SMS survey, or both to your customer by filling out the customer's first name, last name, phone number, and/or email into the form. Click the send button and you'll see the success message at the bottom of the form once a survey was sent.
5) You can immediately send another survey to another customer or tap the back to home button to return to the home screen.
